Voice
One voice for the whole line, chosen once. The same agent answers in more than one language, and the voice does not drift between calls.
Hear a voice
“Thank you for calling Fisher Law Practice. How may I help you?”
Private AI, on infrastructure we run ourselves.
Voice agents connected to your systems, and AI platforms on AWS or on-premise where your data stays yours.
Artificial intelligence
AI that stays inside your perimeter.
Two ways to put AI to work without handing your data to someone else.
Voice AI agents
Take the call, find the record, complete the task.
We design, build and tune voice agents that carry real workflows. Five stages, in the order a call goes through them. The line below is a medical practice; the same shape answers for a law firm, a notary or a dental studio.
01Line
RING
02Voice
Hear a voice
“Thank you for calling Fisher Law Practice. How may I help you?”
Style
ConversationalNeutralFormal
Pace
Measured1.00×Quick
03Diary
lookupcaller = Bennett, L.
FieldValue
PatientBennett, Laura
BookedThu 18 Sep, 09:30
WithDr Shaw, room 2
Note on fileFirst visit, bring the referral
04Tools
// Secure API callPOST /api/appointments/reschedule{ "booking": "A-4471", "to": "2026-09-25T16:00"} // reply{ "moved": true, "sms": "sent" }
200 OKinside your perimeterlogged to your audit trail
05Transfer
ruleanything clinical → a person, warm transfer
AgentEthan
Your teamReceptionAccepted
←Decline returns the call to the agent
The work behind it
Built, guarded and watched in one place.
An agent is a workflow, a set of rules about what it may say, and a record of what it did. We build all three and keep correcting them after launch.
Guardrails
Rules about what the agent may say, and what it has to hand to a person. Every one of them is yours to write.
Never give clinical advicesymptoms, results and medication go to a person
Read a cancellation back before confirmingthe caller has to say yes twice to lose a slot
Keep health details out of the transcriptstripped before anything is written down
Offer only what the diary actually hasno slot invented when the day is full
Out of hours, offer a callbackcurrently off: the agent books directly instead
blocked “Should I stop taking the tablets?” was not answered. The call was offered to reception instead.
What happened
Every call leaves a record: how long it ran, what was answered, what went to reception. All of it stays in your estate.
Calls answered, last 14 days
2m 48sMedian call length
3Handed to reception
100%Transcripts kept in your estate
Use cases
What a voice agent does, sector by sector.
Open a sector for the call itself, the workflow behind it, and where a person takes over.
Capabilities
What the voice agents can do.
Offered, not mandatory. An agent uses what the workflow needs.
High quality natural voices
Choose from a wide range of natural, high quality voices, ready to use with nothing to record.
Hear a voice
“Thank you for calling Fisher Law Practice. How may I help you?”
Voice cloning
We start from a recording of the voice you choose, with the consent of whoever lends it, and the agent answers in that voice. Practices that have had the same person on the front desk for years tend to want exactly this.
Your recording
The agent
consent on fileready
Speaking style
You set how the agent speaks, from formal to conversational, and the pace it keeps. A law firm and a dental studio do not answer the phone the same way.
Hear a voice
“Thank you for calling Fisher Law Practice. How may I help you?”
Style
ConversationalNeutralFormal
Pace
Measured1.00×Quick
Appointment scheduling
Booking, moving and cancelling against the diary you already keep. The agent offers only what is actually free, reads a cancellation back before it takes a slot away, and confirms by text.
Thursday 18 SeptemberDr Shaw, room 2
09:0009:3010:0010:3011:0011:3012:0012:30
asked for the first free slot after 10:00
Booked 11:00confirmed by text
Call transfer
The agent hands the call to a person, always or only when the conditions you set are met.
rule caller asks for a person → transfer immediately
rule symptoms, results or medication → reception
rule a cancellation inside 24 hours → reception
AgentEthan
Your teamReception
Transfer acceptance
Whoever receives the call can be asked first and accept or decline, or the transfer can go through automatically.
ask first “Bennett, L., moved Thursday, now asking about results”
AcceptDecline, back to the agent
or straight through, no question asked
Code execution and API calls
The agent runs code and calls other endpoints, so it completes the task instead of describing it.
GET /api/appointments?day=2026-09-25POST /api/appointments/reschedulePOST /api/messages/sms// every call inside your network
Private AI platforms
The platform your teams use AI on, deployed where your data already is.
On AWS, on-premise, or both. Documents and prompts stay inside your estate.
Your infrastructure
SSO
Your identity providerAccess follows the accounts you already manage.
Ingestion
Your documentsPulled into a knowledge base the models can use.
API
Your applicationsDedicated endpoints for your specialised uses.
- Single sign-on
- Integrated with your identity provider, so access follows the accounts you already manage.
- Connected to your data
- Your documents and records are ingested into a knowledge base the platform can use.
- Code execution and API calls
- Dedicated endpoints for your applications, plus tools the platform can run on your behalf.
Hear it answer your own line.
Tell us what the line has to handle and we will build a working agent on your own systems, then arrange a call for you to try it.
Request a demoWhat we would need
- The kind of line it answers: a practice, a firm, a notary's office.
- The workflow you want it to carry, start to finish.
- The system that holds your diary or your records.
- The languages it should answer in.